FITENABLE
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Terms of Service

Last updated: June 2026 · Reviewed annually · Next review: June 2027

By using fitenable.com ("the Service"), you agree to these Terms. The Service is operated by [Legal Entity Name — e.g. Fitenable Technologies LLP] ("FITENABLE", "we", "us"). Please read these Terms carefully.

1. The Service

FITENABLE provides a personalised fitness coaching service: an online assessment, a coach-reviewed PDF plan, and ongoing tracking. The Service is informational and does not replace medical advice, diagnosis, or treatment. Always consult a qualified physician before starting any new exercise or nutrition programme, especially if you have a medical condition.

2. Eligibility

You must be at least 18 years old to use the Service on your own account. If you are between 16 and 18, you may use the Service only with the verifiable consent of a parent or legal guardian, who accepts these Terms on your behalf. We do not knowingly provide the Service to anyone under 16. You must provide accurate, current information when creating an account or completing an assessment.

3. Account responsibility

  • You are responsible for safeguarding your account credentials.
  • You may not share your account or impersonate another person.
  • Notify us immediately at support@fitenable.com if you suspect unauthorised access.

4. Subscriptions and payment

  • Some features require a paid subscription. Prices and plans are shown on the pricing page, exclusive of GST; 18% GST is added at checkout.
  • We do not auto-renew subscriptions. Your plan stays active for the full duration you paid for and then simply stops — there is nothing to cancel to avoid a future charge, and no card is stored for automatic billing.
  • You can stop using the Service at any time. Because there is no auto-renewal, no future charges occur; access continues until the end of the period you have already paid for.
  • Refund policy: all payments are final. Once a payment is completed, no refund is possible — for any plan, class, or duration, whether used or unused. Please review the plan details before you pay. In the rare case of a duplicate or failed-but-charged transaction, contact us and we will reconcile it with the payment gateway (a transaction correction, not a refund of a valid purchase). See our Policies page for full detail.

5. Acceptable use

You agree not to:

  • Use the Service for unlawful purposes.
  • Attempt to disrupt, hack, or reverse-engineer the Service.
  • Upload content that is harmful, defamatory, or violates someone else's rights.
  • Resell, sublicense, or redistribute coach-reviewed plans without our written permission.

6. Intellectual property & your content

All content on the Service — including the assessment, methodology, plans, and branding — is owned by FITENABLE or its licensors. You receive a personal, non-transferable licence to use your individual plan for your own training.

You retain ownership of the data you upload (measurements, body photos, check-ins, and similar). You grant FITENABLE a limited licence to:

  • store and process that data to deliver the Service to you, including review by your assigned coach;
  • use de-identified, aggregated data to maintain, secure, and improve the Service;
  • use your content in marketing or testimonials only where you have given separate, explicit opt-in consent.

We do not use your identifiable data or body photos for marketing without that separate consent. You can withdraw testimonial consent at any time.

7. Health disclaimer

The information and plans provided by FITENABLE are for general fitness and wellness purposes only. They are not medical advice and do not replace diagnosis or treatment by a qualified professional.

You are responsible for disclosing all relevant health information — including pre-existing conditions, injuries, pregnancy or lactation, eating disorders, mental-health conditions, and any medications or supplements that may interact with exercise or dietary changes. You should consult a qualified physician before starting any new exercise or nutrition programme. During the assessment you will be asked to confirm: "I have disclosed all relevant medical conditions and consulted a physician where needed."

You assume all risk of injury or adverse health effects from following the plan. If you experience pain, dizziness, or any concerning symptom, stop immediately and consult a doctor.

8. Limitation of liability

To the maximum extent permitted by law, FITENABLE is not liable for indirect, incidental, or consequential damages arising from use of the Service. Our total liability for any claim is capped at the amount you paid us in the 12 months preceding the claim. For users who have not made any payment, our total liability is capped at ₹5,000.

9. Coaches

Coaches who review and deliver your plan are engaged by FITENABLE as service providers; they are not employed or engaged by you, and no direct contractual or employment relationship is created between you and any individual coach. Any claim relating to the Service is against FITENABLE, not the individual coach personally, subject to the limitation of liability above.

10. Communications

By using the Service you consent to receiving service-related communications — account, plan, billing, and coaching messages — via email, WhatsApp, and SMS. You may opt out of marketing communications at any time without affecting essential service messages.

11. Force majeure

FITENABLE is not liable for any delay or failure to perform caused by events beyond our reasonable control, including internet or hosting outages, power or network failures, third-party service disruptions, natural disasters, or other acts of God.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that violate these Terms. On termination or suspension, your personal data is handled as described in our Privacy Policy (see "Retention") — broadly, deleted or anonymised within 30 days unless retention is required for legal, tax, or fraud-prevention reasons.

13. Changes

We may update these Terms. Material changes will be announced via email or an in-app notice at least 14 days before taking effect. Continued use after a change indicates acceptance.

14. Governing law & jurisdiction

These Terms are governed by the laws of India. Subject to applicable consumer-protection law, the courts at [Registered Office City] shall have exclusive jurisdiction over disputes arising from or relating to these Terms or the Service.

15. Who operates this Service

This Service is operated by [Legal Entity Name — e.g. Fitenable Technologies LLP] (Registration No. [LLPIN]), registered office: [Registered Office Address].

16. Contact

Questions about these Terms: support@fitenable.com.